Published On:

• HelpJuice Contact Us page

• MTSA
  • Hubspot Welcome email for Paid Subscriptions
  • All Rocketlane projects for Paid Subscriptions - signature in automated general chat messages, task templates
• All Paid Subscriptions
  • Clarivoy Properties board notifications to CS Team for account notifications, error handling
  • Clarivoy Properties board notifications to Controller for billing purposes
  • Sales Pipeline board notifications to Controller for billing purposes
  • Sales Pipeline board notifications to Sales/CS for error handling
• Emails sent by Automations
  • Various Monday automations
  • Various Monday workflows
  • Various Make.com scenarios/automations
  • Various Zapier zaps/automations

Engineering uses this email address (via SendGrid) to send out DMUI emails: New Login Created (with link to set Password), Password Reset links

The Monday account Clarivoy Support uses this email address to login.  This shared account is used to create automatons on shared boards (Properties boards, Ops boards) to allow for central ownership of the automations and use of the Gmail accounts which are centrally linked to this Monday account (customersuccess, datateam).

Used by CS to ask dealers to share Google Analytics Access (Client ID 1-1570) as part of Rocketlane Phase 2 CS task Google Analytics Access

- Dealers sometimes reply to the DMUI emails
- support is a common email with most companies so some people assume and email this address without seeing it published anywhere

All instructions for dealers to create logins instruct dealers to use an alias of datateam to create the login:

Use this format for the email address:
  datateam+clientname@clarivoy.com
     Replace clientname with your dealership name (no spaces).  Make sure you include the + sign.  
     Example: If your dealership name is ABC Autos, the email address would be datateam+abcautos@clarivoy.com.

The aliases being used are documented in the corresponding Keeper records.
 

• ODA
  • All Monday ODA board communications to dealers and marketplace partners
• MTSA
  • Monthly Data Tasks reminder emails to dealers who send in collect files (Monday automations)
  • Clarivoy Properties board data processing notifications to Ops Team (late cancellations, cancellation rescinded, signed but never started)
• Source Reports
  • Source Reports Welcome email (via Make)
  • Rocketlane communication regarding Source Reports
  • Your Data is Being Processed ["Automatch"] monthly communication to dealers (via Make)
  • Your Data is Ready monthly communication to dealers (via Make)
• Audience/CDP Lite
  • Various data processing notifications to Ops Team from CDP Lite processing boards (Monday automations)
• Emails sent by Automations
  • Various Monday automations
  • Various Monday workflows
  • Various Make.com scenarios/automations
  • Various Zapier zaps/automations
• Automation Use
  • Ops Team Make.com account
  • Ops Team owned Monday account, which the Make.com account is connected to (called “Data Team Make.com Integration” for clarity in activity logs about who/what is making changes to Monday items)