DealerSocket Login Help

INTERNAL ONLY

DealerSocket Login URL:  https://my.dealersocket.com/

If you are stuck in a loop on a Solera (MFA) page such as this:

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….Follow these steps:

  1. In the URL location bar, click the “View Site Information” slider icon button to the left of the URL
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  2. Click Site Settings…
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  3. Click the “Delete data” button
  4. Click the back arrow
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  5. In the search box at the top right (not the very top search box but the one below that!) enter “dealersocket”
  6. Click “Delete displayed data” button
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  7. In the confirmation dialog box, click the blue “Delete” button
  8. Go to https://my.dealersocket.com/ to login.  Do not use any other URL that may exist in Keeper or on the Monthly Tasks board.
  9. If you still can't login, try turning off pop-up blocker by clicking on tiny small lock icon in the URL bar at the top of the browser, then selecting "Allow" Pop-ups and redirects".

 

Changing a DealerSocket Password

To change password, you must use the "Forgot Password" link on the login screen.



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