The Ops Overview board Processing Statuses are updated by a Make scenario every morning around 6:04 AM EST.
Why does my dealer's Ops Overview Processing Status show as “Waiting on Data” when all data has been received?
The last piece of data was likely received today. Remember, the Ops Overview board only Processing Statuses only update once daily at 6 AM EST.
If all of a dealer's tasks are Done, DMS Done, or SKIP, Ops Overview will update the Processing Status the following morning at 6 AM EST.
- If the Prelim Date has passed, the Processing Status will be set to Data Received & Processing
- If the Prelim Date has arrived or passed, the Processing Status will be set to Prelim QA
Why does my dealer's Ops Overview Processing Status show as “STUCK” when there are no Stuck tasks?
The last Stuck task was likely resolved today. Remember, the Ops Overview board only Processing Statuses only update once daily at 6 AM EST.
If a dealer has no Stuck tasks, and at least 1 task in a "Waiting On" status, their Ops Overview Processing Status will update the following morning at 6 AM EST and be set to Working On It.
If all of a dealer's tasks are Done, DMS Done, or SKIP, their , Ops Overview Processing Status will update the following morning at 6 AM EST.
- If the Prelim Date has passed, the Processing Status will be set to Data Received & Processing
- If the Prelim Date has arrived or passed, the Processing Status will be set to Prelim QA
For more details on the process, see https://clarivoy-squad.monday.com/docs/2450180928?blockId=0ffe073d-4d9c-40f5-b007-7c79937226e0