Master Clarivoy Data Input Requirements

Table of Contents

Table of Contents

Changelog

Date/Time Formats

Multi-Touch Sales Attribution

Sales Records 

CRM Leads Files

Call Tracking Logs

Web Chat Logs

Email Opens/Clicks Lists

Direct Mail Manifests

Text/SMS Lists

Single Source Attribution

Single Source Attribution Sales Records

On-Demand Attribution

ODA Sales Records - provided by vendor

ODA Lead Records (phone, web form / email, chat, text) - provided by vendor

ODA Service Records - provided by vendor

ODA Sales Records - provided by dealer

ODA Service Records - provided by dealer

Canadian ODA Sales Records - provided by vendor

Canadian ODA Lead Records (phone, web form / email, chat, text) - provided by vendor

Canadian ODA Service Records - provided by vendor

Canadian ODA Sales Records - provided by dealer

Canadian ODA Service Records - provided by dealer

Authenticated Audiences

AA Sales Records

Historical Service Records

AA CRM Data

AA Inbound Call Tracking Data

TV Analytics

TV Spot Logs

CDP

CDP Service Repair Orders

CDP Service Appointments

Changelog

 

Date

Person

Notes

3/18/2022

Jordan Moore

Removed Co-Buyer Disclaimer about “Helps with Matching” as we are not using it to match

3/25/2022

Charlie Gilbert

Added TV Spot Log requirements

9/13/2022

Charlie Gilbert

Added INTERNAL ONLY target_field to all

10/11/2022

Charlie Gilbert

Combined Canadian & US requirements so we only have 1 set

11/09/2023

Matt Dailey

Date Time formats added

 

Date/Time Formats

# Parses datetime strings and returns formatted string.

    Example Input : datetime="July 22, 2017 01:25:43pm"

    Example Output:          “2017-07-22 13:25:43”

 

   

# timezone is an optional parameter. If included, the returned datetime string will include UTC offset.

    Example Input : datetime="July 22, 2017 01:25:43pm", timezone='America/New_York'

    Example Output:          “2017-07-22 13:25:43 -04:00”

    

# to_utc will convert the datetime to UTC. Can only be used if timezone is provided.

    Example Input : datetime="July 22, 2017 01:25:43pm", timezone='America/New_York', to_utc=True

    Example Output:          “2017-07-22 17:25:43 -00:00”

 

    # to_epoch will convert the datetime to Unix Epoch Time. Can only be used if timezone is provided.

    Example Input : datetime="July 22, 2017 17:25:43pm", timezone='America/New_York', to_utc=True

    Example Output:          “1500758743”

 

    ~

 

    There are several optional parameters to control the format of the resulting string

     - return_date_only

     - return_time_only

     - return_tz

 

     Example Input : datetime="July 22, 2017 01:25:43pm", timezone='America/New_York',

     Example Output:          “2017-07-22 13:25:43 -04:00”

 

     Example Input : datetime="July 22, 2017 01:25:43pm", timezone='America/New_York'

     Example Output:          “2017-07-22 13:25:43 -04:00”

 

     Example Input : datetime="July 22, 2017 01:25:43pm", timezone='America/New_York'

     Example Output:          “2017-07-22 13:25:43 -04:00”

     ~

     If provided a date with no time, the returned datetime will be set at midnight of that date.

     If provided a time with no date, the returned datetime will be set at the current date at that time

 

     Example Input : datetime="2017-05-01"

     Example Output:          “2017-05-01 00:00:00”

 

     Example Input : datetime="05:25pm"

     Example Output:          “2017-09-01 17:25:00”

 

Multi-Touch Sales Attribution

Sales Records 

Field Name

Field Description

Required?

INTERNAL ONLY
target_field

Dealership Name

Name of Dealership

Only required if multiple rooftops are combined in one file

*property

Sales Date

Accounting date of sale

YES

sales_date

First Name

First name of vehicle buyer

YES

first_name

Middle Name

Middle name of vehicle buyer

NO

middle_name

Last Name

Last name of vehicle buyer

YES

last_name

Suffix

Suffix of vehicle buyer

NO

suffix

Street 1

Street address of buyer

YES

street_address_1

Street 2

Apt, Suite, etc. of buyer

NO

street_address_1

City

City of buyer

YES

city

State or Province

State of buyer (or Province for Canada)

YES

state

Zip or Postal Code

Zip code of buyer (or Postal Code for Canada)

YES

zip_code

Phone 1

Example: Home phone number of buyer

YES*

phone_number

Phone 2

Example: Mobile phone number of buyer

YES*

phone_number

Phone 3

Example: Work phone number of buyer

YES*

phone_number

Email 1

Primary email of buyer

YES*

email

Email 2

Secondary email of buyer

YES*

email

New or Used

Vehicle purchased new or used

YES

new_or_used

Sale Type

Description of sale type (retail, wholesale, fleet, transfer, etc)

YES

sale_type

Year

Year of the vehicle purchased

YES

vehicle_year

Make

Make of the vehicle purchased

YES

vehicle_make

Model

Model of the vehicle purchased

YES

vehicle_model

VIN

Vehicle identification number

YES

vin

Front Gross

Sales price of the vehicle less the cost of the vehicle

YES✝

front_gross

Back Gross

Profits made in F&I on warranty and other insurance sales

YES✝

back_gross

Total Gross

Front Gross + Back Gross

YES✝

total_gross    SEE NOTE

Price

Sale price of vehicle

YES✝

price 
(✝ = not absolutely required)

 * At least one phone number or one email is required but please provide all that are available for best results

✝ Front Gross, Back Gross and Price are required to see ROI.

 

If one of the Gross values is missing (Front, Back, Total), it will be calculated.  See Price or Gross Issues section of the SA+TVA Ops Overview Monthly Processing process doc for explanation on how values are calculated.

 

CRM Leads Files

Field Name

Field Description

Required?

INTERNAL ONLY
target_field

Dealership Name

Name of Dealership

Only required if multiple rooftops are combined in one file

*property

Date

Date of lead origination

YES

*date
OR
start_time

Lead Source

Specific vendor/marketing source associated with the lead
(e.g. AutoTrader, CarFAX, etc.)

YES*

raw_source

Lead Source Detail

More detailed source for the lead
(e.g. AutoTrader Phone Lead, Edmunds Chat, etc.)

Highly Recommended

raw_source_detail

Lead Type

A broad description of the Lead Source category 
(e.g. Phone, Web, Walk In)

NO

raw_lead_type

Full Name

Full Name of prospect

YES

full_name
OR (if separate columns for name parts)
first_name
middle_name
last_name

Street

Street address of prospect

YES

street_address_1
AND (if addtl address fields)
street_address_2

City

City of prospect

YES

city

State or Province

State of prospect (or Province for Canada)

YES

state

Zip or Postal Code

Zip code of prospect (or Postal Code for Canada)

YES

zip_code

Phone - Home

Home phone number of prospect

YES**

phone_number

Phone - Mobile

Mobile phone number of prospect

YES**

phone_number

Phone - Work

Work phone number of prospect

YES**

phone_number

Email 1

Email of prospect

YES**

email

Email 2

Email of prospect

YES**

email

** At least one phone number OR one email is required but please provide all that are available for best results

 

Call Tracking Logs

Field Name

Field Description

Required?

INTERNAL ONLY
target_field

Dealership Name

Name of Dealership

Only required if multiple rooftops are combined in one file

*property

Date

Date of phone call

YES

*date
OR
start_time

Phone Number Dialed

Marketing phone number dialed by prospect

YES✝

campaign_phone_number

Campaign/ Source

Name of campaign or marketing source associated with number dialed

YES✝

campaign_name

AND/OR
raw_source

Caller Phone Number

Phone number of prospect

YES

phone_number

Full Name

Full name of prospect

NO*

full_name
OR (if separate columns for name parts)
first_name
middle_name
last_name

Street

Street address of prospect

NO*

street_address_1
AND (if addtl address fields)
street_address_2

City

City of prospect

NO*

city

State or Province

State of prospect (or Province for Canada)

NO*

state

Zip or Postal Code

Zip code of prospect (or Postal Code for Canada)

NO*

zip_code

Email

Email of prospect

NO*

email

✝ Either Phone Number Dialed or Campaign/Source are required, but for best results please provide both

* Not required but any additional personal information (names, addresses, & emails) will help with matching

** Any data that cannot be mapped accurately to a specific rooftop will be loaded to the parent property


 

Web Chat Logs

Field Name

Field Description

Required?

INTERNAL ONLY
target_field

Dealer Name

Name of Car Dealership

YES if file contains more than one dealership

*property

Date

Date of chat

YES

*date
OR
start_time

Phone Number

Phone number of prospect

YES✝

phone_number

Email

Email of prospect

YES✝

email

Full Name

Full name of prospect

NO*

full_name
OR (if separate columns for name parts)
first_name
middle_name
last_name

Street

Street address of prospect

NO*

street_address_1
AND (if addtl address fields)
street_address_2

City

City of prospect

NO*

city

State or Province

State of prospect (or Province for Canada)

NO*

state

Zip or Postal Code

Zip code of prospect (or Postal Code for Canada)

NO*

zip_code

✝ Either Phone Number or Email Address are required, but for best results please provide both

* Not required but any additional personal information (name, address) will help with matching

 

Email Opens/Clicks Lists

Field Name

Field Description

Required?

INTERNAL ONLY
target_field

Dealer Name

Name of Car Dealership

YES if file contains more than one dealership

*property

Date

Date of event (open or click)

YES

*date
OR
start_time

Email

Email of recipient

YES

email

Campaign

Name of campaign associated with email

YES

campaign_name

Full Name

Full name of recipient

NO*

full_name
OR (if separate columns for name parts)
first_name
middle_name
last_name

Phone Number

Phone number of recipient

NO*

phone_number

Street

Street address of recipient

NO*

street_address_1
AND (if addtl address fields)
street_address_2

City

City of recipient

NO*

city

State or Province

State of recipient (or Province for Canada)

NO*

state

Zip or Postal Code

Zip code of recipient (or Postal Code for Canada)

NO*

zip_code

* Not required but any additional personal information (names, addresses, & phone numbers) will help with matching 

 

Direct Mail Manifests

Field Name

Field Description

Required?

INTERNAL ONLY
target_field

Dealer Name

Name of Car Dealership

YES if file contains more than one dealership

*property

Date

Date mailer was sent

YES

*date
OR
start_time

Campaign

Name of campaign associated with the direct mail piece

YES

campaign_name

Full Name

Full name of recipient

YES

full_name
OR (if separate columns for name parts)
first_name
middle_name
last_name

Street

Street address of recipient

YES

street_address_1
AND (if addtl address fields)
street_address_2

City

City of recipient

YES

city

State or Province

State of recipient (or Province for Canada)

YES

state

Zip or Postal Code

Zip code of recipient (or Postal Code for Canada)

YES

zip_code

Phone Number

Phone number of recipient

NO*

phone_number

Email

Email of recipient

NO*

email

* Not required but any additional personal information (phone numbers, email addresses) will help with matching. 

 

Text/SMS Lists

Field Name

Field Description

Required?

INTERNAL ONLY
target_field

Dealer Name

Name of Car Dealership

YES if file contains more than one dealership

*property

Date 

Date of interaction 

YES

*date
OR
start_time

Campaign/ Source 

Name of campaign or marketing source 

YES

campaign_name

Campaign Phone Number

Phone number associated with the campaign

NO

campaign_phone_number

Phone Number

Phone number of prospect (customer) 

YES

phone_number

Full Name

Full name of recipient

YES

full_name
OR (if separate columns for name parts)
first_name
middle_name
last_name

Street

Street address of recipient

YES

street_address_1
AND (if addtl address fields)
street_address_2

City

City of recipient

YES

city

State or Province

State of recipient (or Province for Canada)

YES

state

Zip or Postal Code

Zip code of recipient (or Postal Code for Canada)

YES

zip_code

Email

Email of recipient

NO*

email

* Not required but any additional personal information (phone numbers, email addresses) will help with matching. 

 

Single Source Attribution

Single Source Attribution Sales Records

 

Field Name

Field Description

Required?

Dealership Name

Name of Dealership

Only required if multiple rooftops are combined in one file

Sales Date

Accounting date of sale

YES

First Name

First name of vehicle buyer

YES

Middle Name

Middle name of vehicle buyer

NO

Last Name

Last name of vehicle buyer

YES

Suffix

Suffix of vehicle buyer

NO

Street 1

Street address of buyer

YES

Street 2

Apt, Suite, etc. of buyer

NO

City

City of buyer

YES

State or Province

State of buyer (or Province for Canada)

YES

Zip or Postal Code

Zip code of buyer (or Postal Code for Canada)

YES

Phone 1

Example: Home phone number of buyer

YES*

Phone 2

Example: Mobile phone number of buyer

YES*

Phone 3

Example: Work phone number of buyer

YES*

Email 1

Primary email of buyer

YES*

Email 2

Secondary email of buyer

YES*

New or Used

Vehicle purchased new or used

YES

Sale Type

Description of sale type (Example values = Retail, Wholesale, Fleet, Transfer, etc).  This field should NOT indicate “Purchase” or “Lease”.

YES

Year

Year of the vehicle purchased

YES

Make

Make of the vehicle purchased

YES

Model

Model of the vehicle purchased

YES

VIN

Vehicle identification number

YES

Front Gross

Sales price of the vehicle less the cost of the vehicle

Highly Recommended

Back Gross

Profits made in F&I on warranty and other insurance sales

Highly Recommended

Total Gross

Front Gross + Back Gross

Highly Recommended

Price

Sale price of vehicle

Highly Recommended

 

On-Demand Attribution

ODA Sales Records - provided by vendor

Field Name

Field Description

Required?

Dealer ID

Unique ID assigned to dealership by vendor

YES^

Dealership Name

Name of Dealership

NO*

Sales Date

Accounting date of sale

YES

First Name

First name of vehicle buyer

YES

Middle Name

Middle name of vehicle buyer

NO

Last Name

Last name of vehicle buyer

YES

Suffix

Suffix of vehicle buyer

NO

Street 1

Street address of buyer

YES

Street 2

Apt, Suite, etc. of buyer

NO

City

City of buyer

YES

St

State of buyer

YES

Zip

Zip code of buyer

YES

Phone 1

Example: Home phone number of buyer

YES**

Phone 2

Example: Mobile phone number of buyer

YES**

Phone 3

Example: Work phone number of buyer

YES**

Email 1

Primary email of buyer

YES**

Email 2

Secondary email of buyer

YES**

New or Used

Vehicle purchased new or used

YES

Year

Year of the vehicle purchased

YES

Make

Make of the vehicle purchased

YES

Model

Model of the vehicle purchased

YES

VIN

Vehicle identification number

YES

 ^ Only required if data is being provided by the vendor to Clarivoy

 * Only required if multiple rooftops are combined in one file

 ** At least one phone number or one email is required but please provide all that are available for best results

*** Not required but any co-buyer personal info will help with matching

 

ODA Lead Records (phone, web form / email, chat, text) - provided by vendor

Field Name

Field Description

Required?

Lead Source

Vendor/product that lead is associated with

YES

Lead Type

Method lead was obtained (phone, web form / email, chat, text, etc.)

YES%

Lead Date

Date lead was submitted

YES

Dealer ID

Unique ID assigned to dealership by vendor

YES^

Dealership Name

Name of Dealership

NO*

First Name

First name of vehicle buyer

If Available

Middle Name

Middle name of vehicle buyer

If Available

Last Name

Last name of vehicle buyer

If Available

Suffix

Suffix of vehicle buyer

If Available

Street 1

Street address of buyer

If Available

Street 2

Apt, Suite, etc. of buyer

If Available

City

City of buyer

If Available

St

State of buyer

If Available

Zip

Zip code of buyer

If Available

Phone 1

Example: Home phone number of buyer

YES**

Phone 2

Example: Mobile phone number of buyer

YES**

Phone 3

Example: Work phone number of buyer

YES**

Email 1

Primary email of buyer

YES**

Email 2

Secondary email of buyer

YES**

% Leads can be provided as separate files for each lead type OR one combined file with a Lead Type column

^ Only required if data is being provided by the vendor to Clarivoy

 * Only required if multiple rooftops are combined in one file

 ** At least one phone number or one email is required but please provide all that are available for best results

 

 

ODA Service Records - provided by vendor

Field Name

Field Description

Required?

Dealer ID

Unique ID assigned to dealership by vendor

YES^

Dealership Name

Name of Dealership

NO*

Service Date

Date vehicle was serviced

YES

First Name

First name of customer

YES

Middle Name

Middle name of customer

NO

Last Name

Last name of customer

YES

Suffix

Suffix of customer

NO

Street 1

Street address of customer

YES

Street 2

Apt, Suite, etc. of customer

NO

City

City of customer

YES

St

State of customer

YES

Zip

Zip code of customer

YES

Phone 1

Example: Home phone number of customer

YES**

Phone 2

Example: Mobile phone number of customer

YES**

Phone 3

Example: Work phone number of customer

YES**

Email 1

Primary email of customer

YES**

Email 2

Secondary email of customer

YES**

Year

Year of the vehicle serviced

YES

Make

Make of the vehicle serviced

YES

Model

Model of the vehicle serviced

YES

VIN

Vehicle Identification Number

YES

Mileage

Odometer reading at service date

NO

 ^ Only required if data is being provided by the vendor to Clarivoy

 * Only required if multiple rooftops are combined in one file

 ** At least one phone number or one email is required but please provide all that are available for best results

 

ODA Sales Records - provided by dealer

Field Name

Field Description

Required?

Dealership Name

Name of Dealership

NO*

Sales Date

Accounting date of sale

YES

First Name

First name of vehicle buyer

YES

Middle Name

Middle name of vehicle buyer

NO

Last Name

Last name of vehicle buyer

YES

Suffix

Suffix of vehicle buyer

NO

Street 1

Street address of buyer

YES

Street 2

Apt, Suite, etc. of buyer

NO

City

City of buyer

YES

St

State of buyer

YES

Zip

Zip code of buyer

YES

Phone 1

Example: Home phone number of buyer

YES**

Phone 2

Example: Mobile phone number of buyer

YES**

Phone 3

Example: Work phone number of buyer

YES**

Email 1

Primary email of buyer

YES**

Email 2

Secondary email of buyer

YES**

New or Used

Vehicle purchased new or used

YES

Year

Year of the vehicle purchased

YES

Make

Make of the vehicle purchased

YES

Model

Model of the vehicle purchased

YES

VIN

Vehicle identification number

YES

 * Only required if multiple rooftops are combined in one file

 ** At least one phone number or one email is required but please provide all that are available for best results

*** Not required but any co-buyer personal info will help with matching

 

 

ODA Service Records - provided by dealer

Field Name

Field Description

Required?

Dealership Name

Name of Dealership

NO*

Service Date

Date vehicle was serviced

YES

First Name

First name of customer

YES

Middle Name

Middle name of customer

NO

Last Name

Last name of customer

YES

Suffix

Suffix of customer

NO

Street 1

Street address of customer

YES

Street 2

Apt, Suite, etc. of customer

NO

City

City of customer

YES

St

State of customer

YES

Zip

Zip code of customer

YES

Phone 1

Example: Home phone number of customer

YES**

Phone 2

Example: Mobile phone number of customer

YES**

Phone 3

Example: Work phone number of customer

YES**

Email 1

Primary email of customer

YES**

Email 2

Secondary email of customer

YES**

Year

Year of the vehicle serviced

YES

Make

Make of the vehicle serviced

YES

Model

Model of the vehicle serviced

YES

VIN

Vehicle Identification Number

YES

Mileage

Odometer reading at service date

NO

 ^ Only required if data is being provided by the vendor to Clarivoy

 * Only required if multiple rooftops are combined in one file

 ** At least one phone number or one email is required but please provide all that are available for best results

 

 

Canadian ODA Sales Records - provided by vendor

Field Name

Field Description

Required?

Dealer ID

Unique ID assigned to dealership by vendor

YES^

Dealership Name

Name of Dealership

NO*

Sales Date

Accounting date of sale

YES

First Name

First name of vehicle buyer

YES

Middle Name

Middle name of vehicle buyer

NO

Last Name

Last name of vehicle buyer

YES

Suffix

Suffix of vehicle buyer

NO

Street 1

Street address of buyer

YES

Street 2

Apt, Suite, etc. of buyer

NO

City

City of buyer

YES

Province

Province of buyer

YES

Postal Code

Postal Code of buyer

YES

Phone 1

Example: Home phone number of buyer

YES**

Phone 2

Example: Mobile phone number of buyer

YES**

Phone 3

Example: Work phone number of buyer

YES**

Email 1

Primary email of buyer

YES**

Email 2

Secondary email of buyer

YES**

New or Used

Vehicle purchased new or used

YES

Year

Year of the vehicle purchased

YES

Make

Make of the vehicle purchased

YES

Model

Model of the vehicle purchased

YES

VIN

Vehicle identification number

YES

 ^ Only required if data is being provided by the vendor to Clarivoy

 * Only required if multiple rooftops are combined in one file

 ** At least one phone number or one email is required but please provide all that are available for best results

*** Not required but any co-buyer personal info will help with matching

Canadian ODA Lead Records (phone, web form / email, chat, text) - provided by vendor

Field Name

Field Description

Required?

Lead Source

Vendor/product that lead is associated with

YES

Lead Type

Method lead was obtained (phone, web form / email, chat, text, etc.)

YES%

Dealer ID

Unique ID assigned to dealership by vendor

YES^

Dealership Name

Name of Dealership

NO*

First Name

First name of vehicle buyer

If Available

Middle Name

Middle name of vehicle buyer

If Available

Last Name

Last name of vehicle buyer

If Available

Suffix

Suffix of vehicle buyer

If Available

Street 1

Street address of buyer

If Available

Street 2

Apt, Suite, etc. of buyer

If Available

City

City of buyer

If Available

Province

Province of buyer

If Available

Postal Code

Postal Code of buyer

If Available

Phone 1

Example: Home phone number of buyer

YES**

Phone 2

Example: Mobile phone number of buyer

YES**

Phone 3

Example: Work phone number of buyer

YES**

Email 1

Primary email of buyer

YES**

Email 2

Secondary email of buyer

YES**

% Leads can be provided as separate files for each lead type OR one combined file with a Lead Type column

^ Only required if data is being provided by the vendor to Clarivoy

 * Only required if multiple rooftops are combined in one file

 ** At least one phone number or one email is required but please provide all that are available for best results

 

 

Canadian ODA Service Records - provided by vendor

Field Name

Field Description

Required?

Dealer ID

Unique ID assigned to dealership by vendor

YES^

Dealership Name

Name of Dealership

NO*

Service Date

Date vehicle was serviced

YES

First Name

First name of customer

YES

Middle Name

Middle name of customer

NO

Last Name

Last name of customer

YES

Suffix

Suffix of customer

NO

Street 1

Street address of customer

YES

Street 2

Apt, Suite, etc. of customer

NO

City

City of customer

YES

Province

Province of buyer

YES

Postal Code

Postal Code of buyer

YES

Phone 1

Example: Home phone number of customer

YES**

Phone 2

Example: Mobile phone number of customer

YES**

Phone 3

Example: Work phone number of customer

YES**

Email 1

Primary email of customer

YES**

Email 2

Secondary email of customer

YES**

Year

Year of the vehicle serviced

YES

Make

Make of the vehicle serviced

YES

Model

Model of the vehicle serviced

YES

VIN

Vehicle Identification Number

YES

Mileage

Odometer reading at service date

NO

 ^ Only required if data is being provided by the vendor to Clarivoy

 * Only required if multiple rooftops are combined in one file

 ** At least one phone number or one email is required but please provide all that are available for best results

 

Canadian ODA Sales Records - provided by dealer

Field Name

Field Description

Required?

Dealership Name

Name of Dealership

NO*

Sales Date

Accounting date of sale

YES

First Name

First name of vehicle buyer

YES

Middle Name

Middle name of vehicle buyer

NO

Last Name

Last name of vehicle buyer

YES

Suffix

Suffix of vehicle buyer

NO

Street 1

Street address of buyer

YES

Street 2

Apt, Suite, etc. of buyer

NO

City

City of buyer

YES

Province

Province of buyer

YES

Postal Code

Postal Code of buyer

YES

Phone 1

Example: Home phone number of buyer

YES**

Phone 2

Example: Mobile phone number of buyer

YES**

Phone 3

Example: Work phone number of buyer

YES**

Email 1

Primary email of buyer

YES**

Email 2

Secondary email of buyer

YES**

New or Used

Vehicle purchased new or used

YES

Year

Year of the vehicle purchased

YES

Make

Make of the vehicle purchased

YES

Model

Model of the vehicle purchased

YES

VIN

Vehicle identification number

YES

 * Only required if multiple rooftops are combined in one file

 ** At least one phone number or one email is required but please provide all that are available for best results

*** Not required but any co-buyer personal info will help with matching

 

Canadian ODA Service Records - provided by dealer

Field Name

Field Description

Required?

Dealership Name

Name of Dealership

NO*

Service Date

Date vehicle was serviced

YES

First Name

First name of customer

YES

Middle Name

Middle name of customer

NO

Last Name

Last name of customer

YES

Suffix

Suffix of customer

NO

Street 1

Street address of customer

YES

Street 2

Apt, Suite, etc. of customer

NO

City

City of customer

YES

Province

Province of buyer

YES

Postal Code

Postal Code of buyer

YES

Phone 1

Example: Home phone number of customer

YES**

Phone 2

Example: Mobile phone number of customer

YES**

Phone 3

Example: Work phone number of customer

YES**

Email 1

Primary email of customer

YES**

Email 2

Secondary email of customer

YES**

Year

Year of the vehicle serviced

YES

Make

Make of the vehicle serviced

YES

Model

Model of the vehicle serviced

YES

VIN

Vehicle Identification Number

YES

Mileage

Odometer reading at service date

NO

 ^ Only required if data is being provided by the vendor to Clarivoy

 * Only required if multiple rooftops are combined in one file

 ** At least one phone number or one email is required but please provide all that are available for best results

Authenticated Audiences

AA Sales Records

Please provide Sales records for the past ten (10) years.

Field Name

Field Description

Required?

Dealership Name

Name of Dealership

NO*

Sales Date

Accounting date of sale

YES

First Name

First name of vehicle buyer

YES

Middle Name

Middle name of vehicle buyer

NO

Last Name

Last name of vehicle buyer

YES

Suffix

Suffix of vehicle buyer

NO

Street 1

Street address of buyer

YES

Street 2

Apt, Suite, etc. of buyer

NO

City

City of buyer

YES

St

State of buyer

YES

Zip

Zip code of buyer

YES

Phone 1

Example: Home phone number of buyer

YES**

Phone 2

Example: Mobile phone number of buyer

YES**

Phone 3

Example: Work phone number of buyer

YES**

Email 1

Primary email of buyer

YES**

Email 2

Secondary email of buyer

YES**

New or Used

Vehicle purchased new or used

YES

Sales Type

Description of sale type (retail, wholesale, fleet, transfer, etc)

YES

Year

Year of the vehicle purchased

YES

Make

Make of the vehicle purchased

YES

Model

Model of the vehicle purchased

YES

VIN

Vehicle identification number

YES

Lease Contract End Date

Date the buyer’s lease will end

NO

Date of Birth

Buyer’s birthday

NO

 * Only required if multiple rooftops are combined in one file

 ** At least one phone number or one email is required but please provide all that are available for best results

*** Not required but any co-buyer personal info will help with matching

 

Historical Service Records

Please provide Service records for the past ten (10) years.

Field Name

Field Description

Required?

Dealership Name

Name of Dealership

NO*

Service Date

Date vehicle was serviced

YES

First Name

First name of customer

YES

Middle Name

Middle name of customer

NO

Last Name

Last name of customer

YES

Suffix

Suffix of customer

NO

Street 1

Street address of customer

YES

Street 2

Apt, Suite, etc. of customer

NO

City

City of customer

YES

St

State of customer

YES

Zip

Zip code of customer

YES

Phone 1

Example: Home phone number of customer

YES**

Phone 2

Example: Mobile phone number of customer

YES**

Phone 3

Example: Work phone number of customer

YES**

Email 1

Primary email of customer

YES**

Email 2

Secondary email of customer

YES**

Year

Year of the vehicle serviced

YES

Make

Make of the vehicle serviced

YES

Model

Model of the vehicle serviced

YES

VIN

Vehicle Identification Number

YES

Mileage

Odometer reading at last service date

NO

 ^ Only required if data is being provided by the vendor to Clarivoy

 * Only required if multiple rooftops are combined in one file

 ** At least one phone number or one email is required but please provide all that are available for best results

 

AA CRM Data

Please provide CRM data for the past five (5) years.

Field Name

Field Description

Required?

Lead Date

Date lead was submitted

YES

Dealership Name

Name of Dealership

NO*

First Name

First name of vehicle buyer

If Available

Middle Name

Middle name of vehicle buyer

If Available

Last Name

Last name of vehicle buyer

If Available

Suffix

Suffix of vehicle buyer

If Available

Street 1

Street address of buyer

If Available

Street 2

Apt, Suite, etc. of buyer

If Available

City

City of buyer

If Available

St

State of buyer

If Available

Zip

Zip code of buyer

If Available

Phone 1

Example: Home phone number of buyer

YES**

Phone 2

Example: Mobile phone number of buyer

YES**

Phone 3

Example: Work phone number of buyer

YES**

Email 1

Primary email of buyer

YES**

Email 2

Secondary email of buyer

YES**

% Leads can be provided as separate files for each lead type OR one combined file with a Lead Type column

^ Only required if data is being provided by the vendor to Clarivoy

 * Only required if multiple rooftops are combined in one file

 ** At least one phone number or one email is required but please provide all that are available for best results

 

AA Inbound Call Tracking Data

Please provide inbound call tracking data for the past two (2) years.

Field Name

Field Description

Required?

Timestamp

Date and Time of call

YES

Dealership Name

Name of Dealership

NO*

First Name

First name of vehicle buyer

If Available

Middle Name

Middle name of vehicle buyer

If Available

Last Name

Last name of vehicle buyer

If Available

Suffix

Suffix of vehicle buyer

If Available

Phone 1

Phone number of caller

YES

* Only required if multiple rooftops are combined in one file

 

TV Analytics

TV Spot Logs

 

Field Name

Field Description

Required?

Air Date

 The date a spot aired on (preferred format: MM/DD/YYYY)

 YES

Air Time

The actual time a spot aired at (preferred format: HH:MM:SS AM/PM)

YES

Network/Station

The cable network or broadcast station a spot aired on

YES

Program

The program/show a spot aired during

Highly Recommended

Spot Name

The unique designation, name, or Ad-ID given to each spot

YES

Spot Length

The total length of a spot in seconds

Highly Recommended

Spot Cost

The cost of a spot

YES

Provider

The name of the cable provider

YES (only if cable)

Zone

The designation given to a specific smaller area within a DMA

YES (only if cable)

 

 



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