Clarivoy Support

Source Reports Overview
Sales Influence and Cost Analysis This section of tiles gives you insight into ho…
Source Reports - Entering Your Ad Spend
Once logged into your Source Report in the Clarivoy Dashboard, use the Navigation…
What are the Sales ID and Matched Digital ID?
The Sales ID and Matched Digital ID are columns found on the Source Reports Overv…
Can I view attribution by Campaign in Source Reports?
For Source Reports (Starter or Basic), Campaign level attribution is unavailable.…
What support is included with Source Reports?
Source Reports includes limited support: Access to our Knowledgebase: Source Repo…
Can I request attribution for Service Customers in Source Reports?
Our Source Reports product includes attribution for Sales only, for the source or…
Can I really get free attribution?
Yes, dealers receive one free Source Report per store as long as you remain a Cla…
Can I switch my free source?
No, your free source is your permanent free source. Additional sources are avail…
When will my Source Report data be available?
After you have completed our Onboarding process, Source Reports are usually avail…
What data access does Clarivoy need for Source Reports?
Website traffic, leads (from CRM) and sales (from CRM). For more details, see Sou…
What is an any-touch attribution model?
An “any touch” model looks to see if the source had any touchpoints at all in the…
Is my data safe?
Clarivoy complies with the GLBA safeguards rule and has implemented and maintains…

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