The Clarivoy Tag Assistant is an Extension for Chrome web browser.  This extension verifies the placement of Clarivoy tags on a web page, and its features.

Installation

1. Navigate to https://chrome.google.com/webstore/detail/kehoaankeoljkegeocknobddbbmgckaj
   • In the event you are unable to Download the Clarivoy Tag Assistant:
     • Be sure you are in Chrome, or Edge
     • Must be logged into google with Clarivoy gmail
     • Assure Laura has added your email to the Clarivoy Google Group
2. Click Add to Chrome
3. Once the extension is installed, you will find it in your Extensions list.  
4. Click the Extensions button.  The Extensions button looks like a puzzle piece and is located to the right of the URL address bar.
   
5. Click the Pin icon next to Clarivoy Tag Assistant to pin it in your browser navigation bar.  You should now see the Clarivoy icon to the right of your URL address bar.
   

Usage

1. Navigate to the dealer's website.
2. Click the Clarivoy Tag Assistant extension icon (to the right of the browser URL address bar)
3. A Green background indicates successful tag placement.  Check Show This Tag's Features to display specific features within the tag.
   
4. A Red background means the tag is either not on the webpage, or the tag code is incorrect.  You can inspect the page (right click on page then choose Inspect) to see the source code.  Search for “clarivoy” to see if the tag is live but the code is incorrect.
   
   
   If  you see a red background, but the client name is showing and the property ID is missing
   
   The most common causes are:
   → Domain is not entered on the property
   → Domain is entered incorrectly on the property
   → LFI is set to FALSE on the property
   
   1. For more on troubleshooting LFI/Clarivoy Web Leads and tag placement, see https://clarivoy-squad.monday.com/docs/2450180928?blockId=b9606511-8fed-43fb-b324-c9146fbf543a