* Question/QA Issue with a client’s specific data = tag @Ops on their Ops Overview item, or on the specific task in question

Ops Overview Board  Ops Task Board

* Data correction need = Open a ticket on the Tickets board and assign to Ops

Create a Ticket     

* Question/Problem/Investigation Needed about data ingestion in general, or a specific vendor = Open a ticket on the Tickets board and assign to Ops

* Question/Problem about Monday/Make Boards, Automations, Processes = fill out the request form on the Ops Request board

* Anything related to Process Documentation = fill out the request form on the Ops Request board

Ops Request Form    

* System outages = If urgent, please post in #customersuccess and tag Matt Dailey. If not urgent, please open a ticket and assign to Jordan Moore who will delegate accordingly.

Dashboard Issues Slack Channel